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Top 11 Quality Standards:
- RADREVENUE is connected with most billing partners & software providers. Outstanding patient accounts are sent automatically.
- Identify Right Party Payer, Insurance or Self-pay. Every account is verified.
- Insurance Provider Connectivity. Accounts Identified by Insurance Pay are managed
- Patient Resolutions. Options for patients to pay-in-full, or manageable payment plan
- 100% USA based call center, multi lingual. Spanish and French
- Compliance. FDCPA, CFPB, HIPAA to protect patient privacy
- Staff Trained in Radiology and Imaging Practice Medical Procedures
- 24/7 Payment Portals for Patients. Phone IVR & Online
- Dedicated Customer Service Representative
- Performance Reviews & Quarterly Cost vs. Benefit Reports
- Call Monitoring & Strict Termination Policy